Hotel Management
Learn hotel operations, guest relations, and leadership skills for boutique and large chain hotels.
What you'll learn
Master front office and housekeeping operations.
Develop exceptional guest service and relationship skills.
Understand hotel financial management and revenue optimization.
Lead and motivate hotel staff effectively.
Implement marketing and sales strategies for hotels.
Course Modules
Module 1: Introduction to the Hotel Industry
Module 2: Front Office Operations
Module 3: Housekeeping Management
Module 4: Food and Beverage Operations in a Hotel Context
Module 5: Hotel Financial Management
Module 6: Sales and Marketing for Hotels
Module 7: Leadership and Human Resources in Hospitality
Module 8: Guest Service Excellence